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At Onita, we strive to deliver your orders quickly, safely, and reliably. Please review our shipping guidelines below.

1. Processing Time
  • All orders are processed within 1–3 business days after payment confirmation.
  • Custom-printed and personalized items may take longer depending on the complexity of the design.
2. Shipping Methods & Delivery Time

We offer worldwide shipping with trusted carriers:

  • Standard Shipping: 3–5 business days
  • Express Shipping: 2–4 business days (where available)

Delivery times may vary based on your location and customs procedures.

3. Shipping Costs
  • Onita provides free shipping on all orders.
  • Any applicable customs duties or taxes are included at checkout.
4. Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor your package in real time.

5. Lost or Damaged Items
  • If your order is lost or arrives damaged, please contact our customer support team immediately at support@urbant.online.
  • We will assist with replacement or resolution as quickly as possible.
6. International Shipping
  • International delivery times may vary due to customs and local postal services.
  • Onita ensures all packages are securely packaged and properly labeled to reduce delays.
8. Contact Us

If you have questions or concerns about your privacy, please contact us at:
Email: support@urbant.online
Phone: +91 7351002248

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